Local authorities run the risk of letting down citizens that depend on them if they fail to respond to consumer appetites for digitisation of basic services. Earlier this year, citizen engagement startup (and GovStart 2018 participant) Novoville issued a survey, with the purpose of identifying citizens perceptions about the services their local government provides. Here we take a look at the results of the survey, and explore some of the key findings surrounding the digitalisation of local services.
Following the GovTech Summit, we spoke to Pitch Competition winner and CEO Ian Stevenson about GovTech startup Cyan Forensics, pitch advice and their plans to take on the world of online safety.
Shifts in both the demand and supply of digital identity solutions are pushing governments to consider their role in the management of digital identities. With a greater need for frictionless digital public services, what role can European governments play in supporting innovative and universal digital identity solutions?