Join our team

We’ve built a team of passionate, driven people with a diverse range of skills, experiences and backgrounds. We’re brought together by a shared vision of the promise of technology and a genuine desire to make an impact on peoples' lives.

Our Mission

Our mission is to help the public sector deliver outstanding, digitally-enabled services that create
a better society for everyone.

We are committed to helping the public sector embed durable capabilities within government itself to support transformation that has a positive, lasting impact on public services.

Our Values

Work with Purpose

We place our mission at the centre of everything we do, informing our decisions, guiding our growth, and energising our dedicated team.

Shoot for Mars

We embrace a mindset of boldness and ambition, continuously seeking new ideas to overcome challenges and achieve impact.

Get it done, Smarter

We work with agility and foresight, delivering solutions while anticipating challenges and learning valuable lessons along the way.

All Together

We cultivate a supportive and inclusive culture, fostering genuine interest and collaboration within and beyond our organisation.

Why Join Us?

Look after yourself

£300 yearly wellness budget

TELUS Health: EAP

Invest in development

6 days of yearly L&D leave

£300 yearly L&D budget

Team budget for L&D

Rest & recuperate

25 days of annual leave (increasing by 1 day per year of service to a max of 30)

Office shutdown for the Holiday period in December

Leverage flexible working

Fully hybrid work environment

20 days 'work from abroad' each year

Enjoy competitive compensation

Discretionary Bonus Scheme

5% pension contribution by PUBLIC

Connect with a community

Community working groups

Regular all team socials

Open positions

Business Operations Associate (9-12 month Fixed Term Contract, Maternity Cover)

London

London

Job Description

Description

PUBLIC is committed to building a diverse and inclusive workplace. We are an equal opportunity employer and welcome applicants of all different backgrounds, experiences, and perspectives. Candidates from non-traditional backgrounds and underrepresented groups are strongly encouraged to apply.

The role

PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. We're on the lookout for a strategically minded Operations Associate to join our dynamic team. This role is available as a maternity cover position for a fixed-term period of 9-12 months.

As a key member of our team, reporting directly to the Head of Operations, you will oversee the day-to-day of our company finances, legal contracts, and company-wide administration including org-wide events and office management. You will gain first-hand exposure to what is involved in running a scaling business, and play a pivotal role in keeping the show on the road.

Your key responsibilities include:

Financial Management:

  • Collaborate with accountants on month-end closing and financial reporting.
  • Track key spending areas and analyse financial data to support cash flow forecasting for the COO.
  • Manage internal budgets (including individual budgets and reimbursements), monitor expenses, and report to key stakeholders.
  • Review project profitability and report to stakeholders to optimise project margins.

Contract and Client Management:

  • Act as the first point of review for new client contracts, ensuring alignment with company terms and insurance.
  • Maintain accurate records of current contracts and liaise with Business Unit leads on project kick-off paperwork.
  • Draft and send NDA and supplier contracts as required.

Administrative and Operational Support:

  • Ensure timely completion of statutory filings with Companies House and HMRC.
  • Manage office space, supplies, and company-wide events.
  • Take ownership of tasks and identify opportunities to improve company efficiency and employee experience.

Requirements

About you

To set you up for success in this role, we look for the following skills and experience:

Skills and Experience:

  • Strong organisational skills with a laser focus on detail and accuracy.
  • Proficient in data analysis and manipulation using spreadsheets for reports and insights.
  • Excellent presentation skills using Google Slides or written reports.
  • Experience building relationships with internal and external stakeholders (beneficial but not required).
  • Experience with Xero or similar accounting software (beneficial but not required).

Qualities:

  • Self-motivated and thrives in a fast-paced environment.
  • Team player with the ability to work independently and manage workload effectively.
  • Adaptable and forward-thinking with an eye on future business needs.
  • Enjoys a challenge and juggles multiple tasks with strong prioritisation skills.
  • Continuously seeks ways to improve and optimise systems and processes.
  • Collaborative and brings others on board with improvements.

Motivation:

  • Passionate about the company's mission to enhance public services.
  • Believes in technology's potential to improve citizens' lives.

What you don’t need

  • A traditional educational background - we are looking for people with the right attitude, a willingness to learn, and a passion for what we do.

Visa

This role is based in the United Kingdom, and as such starting employment will be conditional on the successful candidate’s Right to Work in the UK. For those otherwise eligible to obtain the Right to Work in the UK, we offer the facility to borrow up to £2,000 towards visa-related expenses.

Benefits

Salary and benefits

Salary for this position will be £39,344 - £50,586 per annum, dependent on skills and experience.

Like the rest of the company, you’ll benefit from:

  • Company pension scheme.
  • Discretionary bonus scheme.
  • 25 days per year, increasing one day per year up to a maximum of 30 days (in addition to bank holidays).
  • Investment in your learning & development: 6 days of paid L&D leave per year and a £300 per year learning budget to keep on building your skills.
  • A ‘Wellness Budget’ of £300 a year to spend on things that support your wellness, such as gym membership, yoga, mindfulness or whatever works for you.
  • Mental Health support - via our EAP, Lifeworks.
  • Corporate discounts with Better Gym!
  • Access to discounts & financial support using our EAP, Lifeworks & CharlieHR.
  • A Cycle to Work Scheme - giving you a tax efficient way to get a new bike.
  • A work MacBook, and a £300 “working from home” budget to make sure you have all the equipment you need to work safely when you’re not in the office.
  • Flexibility to work up to 20 days per calendar year outside of the country in which you are employed.
  • Hybrid working flexibility which can be agreed with your line manager when you start.
  • Community groups such as Women at PUBLIC, Parents and Carers, LGBTQ+, Race & Ethnicity Group.
  • Regular All Team socials and other team-led events.

About PUBLIC

PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. Combining our expertise around government policy, delivery and technology, we aim to build a public sector that is powered by new technologies and innovative ways of working to achieve better outcomes for citizens. This mission is what drove us to create PUBLIC and is what continues to drive everything we do.

We started PUBLIC because we were collectively frustrated that the technology revolution we were witnessing was not having a positive enough impact on the public sector. With the ambition to put ‘GovTech’ on the map, PUBLIC emerged as a trailblazer in bridging this gap between government and innovative tech.

Today, PUBLIC works with a diverse range of organisations including the UK Ministry of Defence, the UK Department for Business and Trade, the European Commission, the Crown Commercial Service, National Grid, and the NHS, to name a few. We support these organisations with their digital transformation through our full suite of services, delivering strategic advising, learning and digital upskilling programmes, digital product delivery and policy monitoring and evaluation.

We are proud to be a go-to digital transformation partner for the public sector and continue to work rigorously to provide greater value for our clients and achieve greater impacts on the services they deliver for citizens. As we continue to evolve as a business, this vision to build a better public sector will remain our north star - informing our decisions, guiding our growth, and energising our dedicated team of innovators.

Applications for this position will be closing on 26/05/2024.

  • Team

    People & Operations

  • Salary

    £39,344 - £50,586 per annum

  • Location

    London

  • Closing

    26/05/2024

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