Innovation in Practice

Turn ideas into impact with practical innovation skills you can apply across the public sector

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Course Details

Innovation in Practice

Innovation doesn’t happen by accident – it takes structure, skill and deliberate practice. This five-day intensive course is designed to help public sector professionals turn promising ideas into workable solutions. It focuses on the tools and techniques that drive innovation forward, and the confidence needed to apply them in real contexts.

Across five full-time days of interactive teaching, you’ll work closely with a cohort of peers to explore the key stages of the innovation process. From defining a problem through user research, to generating and testing ideas, to developing a compelling case for change – the course takes you through each step in sequence. The emphasis is on doing, not just learning. You’ll use structured tools to design solutions, experiment with new approaches and refine your thinking based on feedback.

Participants often highlight how practical and immersive the experience is. Working together in a shared learning environment, you’ll apply frameworks to realistic challenges and sharpen your ability to support innovation back in your own organisation. Throughout the course, the teaching team brings a strong focus on collaboration and real-world application. By the end of the week, you’ll have a toolkit you can return to – and a clearer sense of what effective innovation looks like in practice.

Whether you’re delivering policy, improving services, or leading change, this course is designed to help you innovate with purpose, evidence and impact – and support others to do the same.

30 hours (5 days)
Virtual or In-person

You'll leave being able to:

  • Identify & prioritise high-potential innovation opportunities by implementing techniques for idea generation and selection
  • Define problems effectively by conducting and interpreting high-quality user research to uncover user needs and systemic root causes
  • Analyse & synthesise user research data to drive evidence-based decisions, minimising innovation risks and maximising value creation
  • Generate a wide range of possible solutions to public sector challenges by using structured and collaborative ideation methods
  • Design & run experiments to reduce risk by testing assumptions, gathering feedback, and iterating solutions using innovation principles
  • Facilitate collaborative decision-making processes that leverage diverse insights, inform decision making and maintain momentum
  • Articulate the value of innovative ideas, build consensus, and gain buy-in by developing clear business cases and telling compelling stories
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Who is this course for?

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