Working with clients across central government, regulatory bodies and industry to build safer online spaces, protect users and grow a responsible digital economy
Combining our in-house expertise with innovative research methods and horizon scanning, we help policymakers understand the key drivers of security and online safety - from current and future trends, to interventions and frameworks - to inform effective, future-proofed policy.
We help regulators design robust, innovation-friendly online safety regulation informed by the latest research ranging from exploring the impact of proactive technologies/content moderation to user journey mapping. To promote sector-wide compliance, we help industry partners achieve compliance while supporting business needs and user experience.
As experts in user research, service design, and product management, we help clients design valuable, compliant digital products that users love. We understand the challenges specific harm types present and apply safety by design best practice to ensure users are protected and engaged.
Collaborating with UK law enforcement and national security stakeholders, we address cross-government challenges in a rapidly-evolving threat landscape. Our specialist expertise in online harms and emerging technologies, along with our research, discovery and change management capabilities, aids clients in safeguarding UK citizens and achieving their mission.
We care deeply about the areas we work across, which is why we focus on achieving meaningful outcomes with our clients & partners. Explore what we can help you achieve.
Navigate the complex landscape of digital policy with confidence. Our expert guidance includes comprehensive support in discovery, prioritisation and theory of change, enabling precise and measurable interventions informed by digital forensics, mixed methods research and vision mapping techniques. Our aim is to ensure your digital policy initiatives are impactful and evaluable to ultimately help you achieve your policy objectives.
Drive alignment between stakeholders - from SMEs and industry to government and third-sector organisations - to build consensus around new approaches to digital regulatory policy. Whether its bringing in expert perspectives from the online safety ecosystem or engaging with innovators to understand the full scope of the risks, opportunities and incentives around AI, we help policymakers and regulators co-create solutions that are built to maximise impact and adoption.
Design accessible, compliant digital services that both keep users safe and deliver an outstanding user experience. Our approach draws out actionable insights from distinct user groups to ensure their needs and perspectives are integrated into every aspect of product development. For organisations delivering digital services to diverse groups of people, this means trading one-size-fits all solutions for exceptional user experiences tailored to the individuals they serve.
Audit and fortify your trust & safety policies and processes aligned with best practice in the sector. Our advisory services include technology procurement guidance, vendor assessments, and compliance support for online safety legislation. As experts in trust & safety, we can identify the right solutions tailored to your business size and content risk, enhancing platform risk management while ensuring compliance.
Comprehensive research to equip Ofcom with a deep understanding of online content accessibility via search services, informing online safety guidance
Insights from a roundtable between PUBLIC, UK Government, Ofcom, investors and industry experts on what’s next for the online safety tech sector.