CASE STUDY

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December 22, 2025

December 22, 2025

DBT Capability Assessment

Transforming workforce strategy into a living, adaptive tool for long-term strategic delivery

Digital, Data & Technology

Challenge

The Department for Business and Trade (DBT) was established in 2023 following the breakup of BEIS and a merger with DIT, making it a relatively new organisation. With approximately 7,000 employees, DBT's mandate is extensive and its capability needs are inherently diverse. Given the fluidity of new government strategies and evolving political priorities in the UK, it became critical for DBT to ensure its workforce capabilities were aligned to meet emerging objectives. These factors made it a necessary moment for DBT to map its required capabilities for effective strategic delivery.

Approach

Our approach focused on creating a framework built on collaboration:

  • Beginning with a qualitative analysis of existing capability data we produced original research, synthesising these insights to define the individual capabilities required by the department.
  • To ensure longevity, we integrated our expertise in innovation and Digital, Data, and Technology with primary research gathered directly from internal DBT experts.
  • We then built a strong network of internal stakeholders to ensure our research covered the diverse range of groups within Trade and Business.
  • By systematically mapping capabilities to specific departmental areas, grouping directorates as necessary, we ensured integration with other professional functions where overlaps existed.
  • Crucially, we developed detailed proficiency indicators for each capability, capturing the spectrum of required skills, from foundational understanding to expert practice.

Impact

The resulting capability framework provides staff with a tool to accurately identify their current skill gaps and helps the department anticipate future capability needs as the global landscape evolves. The work guided the design and procurement of targeted learning interventions, positioning DBT to enhance its overall performance. 

The final deliverable was designed to be a living document, allowing the HR function to refine the capabilities on an ongoing basis, ensuring the framework remains adaptive to all future departmental changes. This foundational work enabled the development of a long term and forward looking learning and workforce strategy, supporting more informed decision making across the entire department.

Successfully managed to produce guidance and e-learning material of a technical nature which resonates with the non-technical audience it's intended for which is exactly the outcome we were looking for."

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Photo by the author

Gil Brandt

Deputy Director of Learning Design

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