October 20, 2023
Empowering DSIT to assess the Online Safety Bill’s effectiveness with a flexible M&E framework informed by robust research
The Department for Science, Innovation, and Technology (DSIT) aimed to design a flexible monitoring and evaluation framework for the Online Safety Bill, preparing for a Post-Implementation Review (PIR). This challenge involved assessing the effectiveness, outcomes, impacts, costs, and benefits of the Bill.
PUBLIC partnered with Ipsos UK and Perspective Economics to meet the objectives of this initiative. We conducted a comprehensive desk-based research, in-depth interviews, Theory of Change workshops, and Evaluation Governance workshops. This multifaceted approach enabled us to develop a robust monitoring and evaluation framework.
Our framework empowers DSIT to fulfil its statutory obligations by assessing the Online Safety Bill’s effectiveness. By examining outcomes, impacts, costs, and benefits, our research provides crucial insights for future policymaking and regulatory efforts in the online safety domain.
Through extensive desk research, use case development and stakeholder engagement, we recommended four areas of focus for the EHRC’s Strategic Plan relating to AI and equality and human rights.
Researching accreditation approaches across the technology sector to develop recommendations for a tailored accreditation process for the online safety tech industry
Comprehensive research to equip Ofcom with a deep understanding of online content accessibility via search services, informing online safety guidance
Crafting a comprehensive Interactive Services (IS) Model to provide Ofcom with a common framework for understanding user journeys and platform workflows
Developing a ‘minimum-viable product’ for a standards framework to assess online safety compliance solutions
Through mixed methods user research we mapped the prevalence and impact of OVAWG, identified key dynamics characterising how these harms occur, and categorised 18 harm types.
Researched innovative design approaches that can support the safety of women and girls on online platforms and services.