June 5, 2023

October 20, 2023

Developing a monitoring and evaluation framework for the Online Safety Bill

Empowering DSIT to assess the Online Safety Bill’s effectiveness with a flexible M&E framework informed by robust research

Security & Online Safety


The Department for Science, Innovation, and Technology (DSIT) aimed to design a flexible monitoring and evaluation framework for the Online Safety Bill, preparing for a Post-Implementation Review (PIR). This challenge involved assessing the effectiveness, outcomes, impacts, costs, and benefits of the Bill.


PUBLIC partnered with Ipsos UK and Perspective Economics to meet the objectives of this initiative. We conducted a comprehensive desk-based research, in-depth interviews, Theory of Change workshops, and Evaluation Governance workshops. This multifaceted approach enabled us to develop a robust monitoring and evaluation framework.


Our framework empowers DSIT to fulfil its statutory obligations by assessing the Online Safety Bill’s effectiveness. By examining outcomes, impacts, costs, and benefits, our research provides crucial insights for future policymaking and regulatory efforts in the online safety domain.


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Maya Daver-Massion

Former Team Member

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Daniel Ben-Shaul

Senior Associate

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Daniel Fitter

Director of Strategy & Transformation

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