CASE STUDY

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May 31, 2023

October 20, 2023

Evaluating accreditation approaches for the online safety tech sector

Researching accreditation approaches across the technology sector to develop recommendations for a tailored accreditation process for the online safety tech industry

Security & Online Safety

Challenge

Ofcom required a delivery partner to better understand accreditation approaches spanning sectors, services, products, standards, and accreditation bodies. This initiative aimed to identify best practices for future schemes relevant to the online safety tech sector.

Approach

We used agile project methodologies across two phases. We conducted extensive desk research to source a wide variety of approaches and prioritised schemes based on innovation and best practices. Our analysis considered factors such as market engagement, assessment criteria, centralisation, and scheme monitoring.

Impact

Our research generated key findings and recommendations for developing a tailored accreditation process for the online safety tech industry. By emphasising agility and incorporating innovative practices, we equipped Ofcom to better foster industry growth and ensure effective schemes in the sector.

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Zixuan Fu

Manager (Digital Governance)

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